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Service Updates

Credit Card Payment services will be unavailable on Monday August 10, 1 - 3 a.m.  Ecommerce departmental web sites,  KUCard (Beak 'Em Bucks) recharges, and tuition payments will have a short outage during this maintenance.  Other KUCard services will not be affected.   


We will be performing routine maintenance on Oracle databases on Sunday morning August 9, from 7 - 9:30 a.m. The following services will be briefly unavailable. 

Peoplesoft Financials
Enroll and Pay
Code Management - Quest Stat
GIS Infrastructure
Job Scheduling
OS Updates-Linux
Performance and Learning Management
Printing and Photocopying Managment - PaperCut
Scanning and Document Workflow
Time Collection Devices



We will be performing maintenance on the Lecture Capture service on Sunday morning, August 9, from midnight - 1 a.m.  Previously scheduled recording will be available.  Playback and editing of existing echoes will not be available. 


We will be performing maintenance to database storage on Sunday morning, August 9, from midnight - 8 a.m. We do not expect any service outage


We will be upgrading Papercut servers that provide Printing and Photocopying management services on Sunday morning, August 9, from midnight - 2 a.m. Printing to devices managed on Papercut will be unavailable. 


We will be performing maintenance to KU wireless services on Tuesday, August 4, 6 - 6:30  a.m.  The KU wireless networks will be unavailable.


We will be performing maintenance to enterprise storage on Sunday morning, August 2, from midnight  - 8 a.m. We do not expect any service outage.   



System software updates will be performed to the Lawrence campus Avaya phone system between 9AM Saturday, August 15 and 5PM Sunday, August 16.  Two system interchanges are planned as part of the updates and will affect voice service as follows:

-Avaya VoIP phones (located in various buildings across campus) will re-register causing brief outages to those phones.

-Avaya IP gateways (located in Life Science Research Labs, Multidisciplinary Research Building, Takeru Higuchi, Structural Biology Center, St. Andrews Office Facility, Structural Testing and Student Project Facility and portions of the Kansas Union) will re-register. 

-Stable calls will remain active but calls in transition (i.e., while being transferred) may be affected by server interchange. 

Lync is changing to Skype for Business

Microsoft is changing Lync to Skype for Business. KU faculty, staff and students may begin seeing the change to Skype for Business beginning April 14.

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Nearly $290 million in financial aid annually
46 nationally ranked graduate programs.
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