Printing and Photocopying services (PaperCut) will be unavailable on Saturday August 5, from 10:00 pm - Sunday August 6, 2:00 am.
KU Card services will be unavailable on Thursday August 3 from 6 - 7:30 a.m. while our vendor upgrades the CS Gold system. You will not be able to add money to your KU card. Card readers will work and queue up and connect once the system is back on line.
We will be performing maintenance to KU wireless services at the Residence Halls on Wednesday August 2, 7 - 8 a.m. Wireless will be unavailable in the Residence Halls during this maintenance.
Our vendor has notified us that they will be doing maintenance on the platform hosting the KU Software Webstore from 6 - 8 am on Tuesday August 1. The KU Webstore will be unavailable during this time.
The power outage at Rock Chalk has been resolved.
KU Information Technology
Issues with network connectivity have been resolved. If you continue to experience any problems with network connectivity, please contact KU IT Customer Service Center at 864-8080.
Issues with network connectivity at the MRB building have been resolved. If you continue to experience any problem with services, please contact KU IT Customer Service Center at 864-8080.
From approximately Friday 6/30/2017 at 11:30 pm until Saturday 7/1/2017 at 07:20 am there were disruptions to KU CMS websites (including technology.ku.edu ) These disruptions have been resolved, and service have been restored.
Information on the Petya ransomware threat, how to spot a ransomware attack, what you should do to reduce your risk, and what the IT Security Office is doing to protect KU data and systems.
Issues with network connectivity at Corbin have been resolved. If you continue to experience any problems with networking services, please contact KU IT Customer Service Center at 864-8080.
Issues with audio on incoming calls to campus have been resolved. If you continue to experience any problems with audio over phone calls, please contact KU IT Customer Service Center at 864-8080.
Students, faculty and staff will lose access to most services and accounts—including email—210 days after they leave the University (see exceptions below).
If you received a message like the one below, DO NOT click any links or reply to the message.
KU Information Technology conducted our third self-phishing exercise today to raise awareness of IT security on campus and the dangers of phishing emails. KU IT conducted similar self-phishing exercises in October 2016 and in January this year.
KU's Blackboard resources website (blackboard.ku.edu) will soon be getting a new look and feel (see below). A new homepage and improved navigation will make it even easier to find the resources you need on Blackboard at KU.
Beginning Monday, Feb. 6, dialing numbers in Skype for Business phone service will be more like your mobile phone. If you have Skype for Business phone service, you will dial 10 digits for all calls: long distance, local and even KU numbers.
KU Information Technology’s portal developers have been working to update the myKU portal to provide a better user experience. We listened to feedback from students, faculty and staff, and have redesigned the look and improved the functionality of the portal.
SoftChalk recently released a new version of SoftChalk Create, SoftChalk Create 10. For those unfamiliar with SoftChalk, SoftChalk Create is a content creation software that allows instructors to create interactive lesson content that can be integrated within Blackboard courses.
With Skype for Business phone service, KU faculty and staff will use their computer to make and receive traditional phone calls via their KU work number.
KU students, faculty and staff now have 1TB of free cloud storage via OneDrive for Business and access to online versions of Microsoft Office products through Office 365 as part of a new service at KU called myCommunity.