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Presence

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What is Presence?

Your Presence consists of your social update, availability, and optionally, your location.


Part One: Social update

Your social update is a personal note that lets other people know what’s happening today. It appears below your contact when someone adds you to their contact list.

To add a social update:

  1. In the Lync main window, click the note box above your name, and then type a note, such as "Working from home" or "Working on a deadline, please IM instead of stopping by."
  2. Press enter on the keyboard to set your message.

Two notes about social updates:

  • Your social update will not change unless you change it, with the exception of out-of-office messages (below). For example, if you enter “At home with sick kids,” you will want to delete that message when it is no longer valid. To remove a social update, click in the grey box above your name and delete the contents of the box. Press enter on the keyboard.
  • If you set up an out-of-office message in Outlook, your out-of-office message will override your last social update and appear below your contact.

 


Part Two: Availability

By default, Lync will determine your availability based on the calendar associated with your KU account and your computer activity. If you are in a meeting on your calendar, you will appear “In a meeting.” If you are not in a meeting on your calendar, you will appear as “Available.” However, if you walk away from your computer for more than 5 minutes, you will appear “Away” or “Inactive.”

To override this default and specify your own availability:

  • Open Lync 2013 and, in the Lync main window, click the availability menu under your name, and then select a different status, such as Do Not Disturb.

When you manually override the default, your status will remain what you’ve manually set until you either change it to another status or return to the default settings. 

To reset or return to having your availability determined by your calendar:

  • Open Lync 2013 and, in the Lync main window, click the availability menu under your name, then click Reset Status.

Here are the available presence statuses and what they mean:

PRESENCE STATUS DESCRIPTION HOW THIS STATUS GETS SET
Available Available You’re online and available to contact. Lync sets this status when it detects you’re using your computer. You can also set this status when you want others to know you’re in your office even though the computer is idle.
Busy Busy You’re busy and don’t want to be interrupted. Lync sets this status when, according to your Outlook Calendar, if you use Outlook, you have an appointment. You can also select this status from the drop-down arrow.
Busy In a call You’re in a Lync call (a two-way audio call) and don’t want to be disturbed. Lync sets this status when it detects that you’re in a Lync call.
Busy In a meeting You’re in a meeting and don’t want to be disturbed. Lync sets this status when it detects that you’re in a Lync Meeting or when you’re scheduled to be in a meeting according to your Outlook calendar, if you use Outlook.
Busy In a conference call You’re in a Lync conference call (a Lync Meeting with audio) and don’t want to be disturbed. Lync sets this status when it detects that you’re participating in a Lync conference call.
Do Not Disturb Presenting You’re giving a presentation and can’t be disturbed. Lync sets this status when it detects that you’re either sharing your screen or projecting.
Do Not Disturb Do not disturb You don’t want to be disturbed and will see conversation notifications only if sent by someone in your Workgroup. You select this status from the drop-down arrow.
Away Be Right Back You’re stepping away from the computer for a few moments. You select this status from the drop-down arrow.
AwayInactive/Away You’re logged on but your computer has been idle, or you’ve been away from your computer for a specified (set by you) period of time. Lync sets your status to “inactive” when your computer’s been idle for five minutes, and to “away” when your status has been inactive for five minutes. (To change these default values, click the Options Options arrow button , click Status, and then click the arrows next to Show me as Inactive when my status has been idle for this many minutes and Show me as Away when my status has been Inactive for this many minutes.) You can also select this status from the drop-down arrow.
Away Off Work You’re not working and not available to be contacted. You select this status from the drop-down arrow.
Offline Offline You’re not signed in. You’ll appear as Offline to people whom you’ve blocked from seeing your presence. Lync sets this status when you log off your computer.
Unknown Unknown Your presence isn’t known. This status may appear to contacts who are not using Lync as their instant messaging program.

Part Three: Location

By default, no location information is set for you in Lync. You have the option to set up to 10 custom locations to provide Lync users with additional information on where to find you. Setting up locations can be helpful if you often work from different locations, for example you have an office at the Edwards Campus and one at the Lawrence Campus.

Once you set a location, Lync will automatically recognize when you return to that location based on your wired or wireless Internet connection.

Please note: Lync does not use GPS or your meeting calendar to track your location. It only uses what you decide to share.

To specify a custom location:

  1. You must be in the location that you'd like to specify.
  2. Click the on Set Your Location.
  3. You will now see a text box. Type your current location and press enter.

To hide your location:

  1. Click the black drop-down arrow to the right of the location.
  2. Deselect Show Others My Location.

To remove custom locations:

  1. Click the black drop-down arrow to the right of the location.
  2. Select Remove All Custom Locations.

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