The University of Kansas provides students, faculty and staff with email accounts. A KU email account is automatically created when you set up a new KU Online ID.
Set Up & Manage Your KU Email
Checking Your Email
On Your Computer:
On the Web:
Outlook Web App (OWA) - email, calendar, tasks, and more.
On Mobile Devices:
- Configure KU email/calendar access on mobile devices via Exchange Active Sync
- Mobile access via Outlook Web App (OWA)
Additional Email Info & Online Accounts
Manage Privacy Settings
Manage what KU Directory information is available to the public.
View Directory Listing
View your KU Directory listing as it will appear in People Search.
Email for Visitors to Campus
Sponsored Temporary Accounts provide access to KU online services for campus temporary hires (non-HR), contractors, vendors, guests, groups, etc. Visit Sponsored Temporary Accounts for account requests and more information.
Adding Holidays to Calendar
Outlook and Entourage have a built-in feature to add public holidays from different countries and religions to your calendar. As a service to KU, Information Technology also makes available the KU Academic Calendar for import into Outlook and Entourage. Follow the instructions from the KU Knowledge Base articles below to add public holidays from 2007 through 2028 and/or KU Academic Calendar items for available semesters.
Outlook 2011 (KU Knowledge Base article)
If you need assistance with these instructions, please contact KU IT Customer Service at firstname.lastname@example.org or call 785-864-8080.
What Happens to My Email & Accounts After I Leave KU?
Students, faculty and staff will lose access to most services and accounts—including email—210 days after they leave the University (see exceptions below).
Email notices are sent 60 days, 30 days and 7 days before accounts are deleted. You are responsible for transferring email and data to your own permanent storage prior to deletion. All emails and stored data from your KU email account and KU online services will be disposed of in accordance with KU's Record Retention Schedule policy.
Exceptions - KU Online ID & Select Services:
Your KU Online ID will not be deleted and you will continue to have access to the myKU portal and select KU online services, including Blackboard and Enroll & Pay. This allows you to access your employment, financial, grade and other information as needed in the future.
Exceptions - Formally Retired Faculty & Staff:
Faculty and staff who formally retire from the University by completing the retirement process and paperwork via KU Human Resources will permanently retain their KU email address (i.e., @ku.edu). Faculty and staff who leave the University without completing the formal retirement process and paperwork will lose access to most services and accounts 210 days after they leave the University as stated above.
Support is available through the KU IT Customer Service Center: email@example.com | 785-864-8080
Email-related articles in the KU IT Knowledge Base
KU IT offers free training sessions throughout the year to help faculty, staff and students use a variety of software packages more effectively, including Microsoft Outlook. Visit Technology Training Workshops for a complete listing of upcoming workshops and trainings.
KU faculty and staff can also Request Group Training Sessions or Individual Consultations that can be customized to meet your needs.